Question 1

How far in advance should we book?

Accepted Answer

Lead time follows the size of the party. A private day works at short notice: a week is usually enough, and we have turned an itinerary around in 48 hours when a plan changed mid-trip. A group itinerary wants four weeks or more. Events run 4 weeks to 6+ months ahead, because the venues worth having are held that far out.

Question 2

How much does it cost?

Accepted Answer

Every itinerary is priced line by line: venues, vehicles, hosting, dining. Party size and the number of days move the total most. You get a single line-item quote before you confirm, and what you approve is what you pay. Tell us your dates and your party size, and a first proposal usually follows within two working days.

Question 3

Can we change things once the itinerary is set?

Accepted Answer

Yes. Weather, a delayed flight, a CEO who wants one more evening: we replan around it. Your planner stays reachable on WhatsApp while you are here.

Question 4

What group sizes do you handle?

Accepted Answer

From a table for two to a room of 200: private days for 1–8 guests, group itineraries for 6–16 guests over 3–7 nights, and events for 10–200+ guests. Above roughly forty guests we split you into hosted groups, each with its own guide and vehicle, so a big programme still feels personal.

Question 5

What happens if it rains?

Accepted Answer

Singapore rain is heavy and it is short. Every itinerary carries an indoor version, written before you arrive. Most guests notice the switch only because the car is already at the right door.

Question 6

How do deposits and cancellations work?

Accepted Answer

A deposit usually confirms your venues and vehicles, and the balance falls due closer to your dates. The exact terms are written into your proposal, so you see them before you pay anything. Changing dates is usually easier than cancelling: much of what we book in Singapore can move with you.

Question 7

What languages do your guides work in?

Accepted Answer

We work in four languages: English, Spanish, French and Japanese. Ask for a Spanish-, French- or Japanese-speaking guide in Singapore and, dates allowing, that is the guide who meets you. The itinerary, the emails and your guide's brief are all written in the language you booked. Menus, signage and briefings can be prepared in two languages for international groups.

Question 8

Who will we actually be dealing with?

Accepted Answer

One person owns your booking from the first reply to the last transfer: no handovers, no ticket queue. You get their WhatsApp number, and a written reply within 24 hours, in your language. Kyoko, who founded Elite Experiences and still guides in Singapore, briefs the guide on every party herself.

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Guests

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