A clear account of what we collect when you contact us, why we need it, and the choices you have.
Last updated: 12 September 2026
At the enquiry stage, we collect the contact, travel or event details you choose to provide. Our enquiry forms also carry one optional marketing tick box, unticked by default. If you tick it, we record that consent as well: the channel you chose, the date, and the version of the wording you agreed to. We do not ask for passport details, dates of birth, flight numbers, files, mandatory hotel details or compulsory budgets in this form.
We use this information to understand your request, contact you in your preferred way, prepare relevant recommendations and protect the form from abuse.
Your enquiry is delivered through Hostinger Email. A signed, on-site human check and limited security logs protect the form from abuse without sending your form details to a CAPTCHA provider. We do not sell your information. We share it with suppliers only when needed to plan or fulfil a service, and with your knowledge where appropriate.
The site uses Google Analytics to understand how it is used: which pages are read, which links are followed, and roughly which country a visit comes from. It stores cookies in your browser so that several pages read in a row count as one visit, and it sends that usage data to Google. It does not tell us who you are, and nothing you type into an enquiry form is part of it. There is no cookie banner, so the analytics cookies are set when you arrive. You can block or delete them in your browser settings, for this site or for every site, and the pages work exactly the same without them.
Enquiry information is retained for as long as reasonably necessary to respond, manage a resulting booking, maintain relevant business records, or satisfy legal obligations. It is securely disposed of when no longer required.
The marketing tick box is optional, unticked by default, and leaving it unticked changes nothing about our reply. Ticking it lets us email you about new experiences and good times of year to visit, a few times a year at most. That consent is the only basis on which we send those messages, and nothing else you tell us is used for marketing. You may withdraw at any time by emailing contact@eliteexperiences.sg, which we action without needing any reply from you. Withdrawing marketing consent does not affect an enquiry or booking already under way. You may also ask to access, correct or delete your information, or withdraw an enquiry. Legal retention requirements may still apply.
Email contact@eliteexperiences.sg for a privacy request. Please do not send passport or payment information by ordinary email.